andy@manxcrowndiamonds.com +44 7624 368505
Isle of Man | IGI & GIA Certified
Manx Crown Diamonds
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Manx Crown Diamonds
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Terms & Conditions

Last Updated: March 1, 2025

Important: Please read these terms and conditions carefully before using our service or purchasing from Manx Crown Diamonds.

1. Company Information

Company Name: Manx Crown Diamonds
Registration Number: IOM Company No. 137799C
Registered Address: Isle of Man
Contact Email: andy@manxcrowndiamonds.com
Phone: +44 7624 368505

2. Definitions

3. Orders & Pricing

3.1 Order Acceptance

All orders are subject to acceptance by Manx Crown Diamonds. We reserve the right to refuse any order at our discretion. Order confirmation will be sent via email.

3.2 Pricing

All prices are quoted in British Pounds Sterling (GBP) and include VAT where applicable. Prices are subject to change without notice. The price charged will be the price displayed at the time of order.

3.3 Payment

Payment must be received in full before items are shipped. We accept:

4. Diamond & Gemstone Authentication

4.1 Certification

All diamonds are certified by either IGI (International Gemological Institute) or GIA (Gemological Institute of America). Certificates will be provided with purchase.

4.2 Lab-Grown Diamonds

Where products contain lab-grown diamonds, this will be clearly stated in the product description. Lab-grown diamonds are chemically, physically, and optically identical to natural diamonds.

5. Delivery & Shipping

5.1 Shipping Methods

All items are shipped fully insured via tracked and signed-for delivery. Shipping costs will be calculated at checkout based on destination.

5.2 Delivery Times

5.3 Free Shipping

Orders over £5,000 qualify for free shipping within the UK and Isle of Man.

6. Returns & Refunds

6.1 30-Day Return Policy

You may return any item within 30 days of receipt for a full refund, provided the item is:

6.2 Bespoke & Custom Items

Custom-made or bespoke items cannot be returned unless faulty.

6.3 Return Process

To initiate a return, contact us at andy@manxcrowndiamonds.com. Items must be returned via insured, tracked shipping. Return shipping costs are the customer's responsibility unless the item is faulty.

6.4 Refund Timeline

Refunds will be processed within 14 business days of receiving the returned item in acceptable condition.

7. Resizing & Alterations

7.1 Free Resizing

One free ring resize is offered within 60 days of purchase. Additional resizing will incur charges based on complexity.

7.2 Limitations

Some designs cannot be resized. We will advise at time of purchase if this applies.

8. Warranty & Repairs

8.1 Workmanship Warranty

We warrant our workmanship for 12 months from date of purchase. This covers manufacturing defects but not:

8.2 Repair Services

We offer lifetime repair services for items purchased from us at competitive rates.

9. Limitation of Liability

To the extent permitted by Isle of Man law, our liability is limited to the purchase price of the item. We are not liable for:

10. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy and Isle of Man data protection laws.

11. Intellectual Property

All content on our website, including images, text, and logos, is the property of Manx Crown Diamonds and protected by copyright laws. Unauthorized use is prohibited.

12. Governing Law

These terms are governed by the laws of the Isle of Man. Any disputes will be subject to the exclusive jurisdiction of the Isle of Man courts.

13. Changes to Terms

We reserve the right to update these terms at any time. The "Last Updated" date will reflect any changes. Continued use of our services constitutes acceptance of updated terms.

14. Contact Us

For questions about these terms, please contact us:

Email: andy@manxcrowndiamonds.com
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